• Remote Assistance
• Data Hosting
  
• System Requirements

• 1. Windows Power Options
• 2. Unlock Ledger Card
• 3. Remove / Delete Family
• 4. Divorced Parents
• 5. Refund to Family
• 6. Not Eligible for Transactions
• 7. Windows 8 Beta

• Conversion Instructions
• Article: How to Convert
• Video: How to Convert
• Webinar: Conversion Step-by-Step
• What Converts & What Doesn't?
• Frequent Conversion Questions

• Procare User Guide
• Your First Steps
• Free WebinarsHow-to Videos
• Procare University
• Community Forum
• Procare Blog

Frequently Asked Questions

Get brief answers to the most common questions about using Procare Software.

Installation, Usernames & Passwords, Convert to v10

• Installation & System Requirements
• Usernames, Passwords, Security Questions
• Convert to v10

Family Information, Email, Back to School

• Family Data
• Email Families
• Back to School Questions

Family Accounting, Tuition Express, Agency Accounting

• Family Accounting
• Agency Accounting
• Tuition Express
  

Time & Attendance, Procare Touch Computer, Fingerprint Reader

• Attendance Tracking
• Check In ID Codes & Passwords
  
• Procare Touch Computer
• Fingerprint Reader (Biometric ID)

Employee Data, Payroll, Expense Tracking

• Employee Data
• Payroll
  
• Expenses & Ledger

Miscellaneous

• Text, Dialog Boxes, Buttons are Cut Off
• Requesting a Custom Report
• Hide Holiday Logos

End of Year Questions

• End of Year
• Tax Tables
  
• W2s and 1099s

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Version 9.1 - Frequent Questions

Procare version 9.1 is no longer supported. Use these links to help find answers.

• Version 9.1 FAQs and Other Version 9 Resources

Version 9.1 - End of Year Questions

• End of Year
• W2s, 1099s and Tax Tables
• Social Security on Tax Deposit & 941 Reports
• State Withholdings are Far Lower than Expected