Can I clear, remove, erase check-in information and re-register a person?
  • 07 Dec 2023
  • 1 Minute to read

Can I clear, remove, erase check-in information and re-register a person?


Article Summary

Yes. You can clear, remove and erase all ID’s, passwords, fingerprint records, etc. as if the person had never used the check-in system. This may be helpful in cases where a person has had trouble registering or re-registering.

  1. How to begin depends on whether the person is an authorized pickup or employee:

    1. Authorized Pickup: Go to the Child’s Information & Relationships screen and dbl-click name of the pickup person to access their Person Information screen.
    2. Staff Person: Go to their Employee Information and Relationship screen.
  2. When you see the New Register button, hold down the CTRL key on your keyboard (image below) and click the button. You will see a warning message that all check-in and registration information for this person will be removed.

Hold image and click image

  1. Click once on the New Register button to generate a new Temporary Registration Number so the person may re-register.

Was this article helpful?