The Network Door Controller can be used by either multiple Check-In computers or a combination of Receptionist check-in and other dedicated Check-In computers.

Door Controller is Busy

On occasion, the Door Controller may be processing an “open door” command issued by the other Check-In/Receptionist machine.

If you are using Receptionist, you will get a message requesting that you retry.
door-controller-receptionist-msg-(1)

If you are using a Checkin-In station, the program will pause execution for the number of seconds it is configured to hold the door open, and then try again.  If the second attempt fails, the user will need to contact the center’s staff.

 

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