} Expanded Technical Support Hours - Our technical support team is now accepting calls weekdays from 4am to 5pm Pacific Time.

Time Card Summary Shows Zeros

As of Jan. 25, 2018, the Time Card Summary section of the Employee Data screen has been temporarily turned off for Cloud customers due to performance issues. We are carefully monitoring Cloud performance and will turn this feature back on as soon as possible. In the...

Compatibility Check for Procare 10.3

Check to see if your computers are compatible with Procare 10.3. Your computer must be compatible by May 1, 2018, in order to use Procare Cloud, or for non-Cloud customers to install any new Procare updates. See: System Requirements. If you have a local (non-Cloud)...

Setup Wizard

Getting There You will arrive at this screen only on an initial installation of Procare. Using the Wizard On the Welcome screen, click Next in the bottom right corner. The Local Information screen appears. Some reports, such as Customer Statements, use this...

Procare Cloud Backup

Procare Cloud backups are run nightly at the data center, and you do not need to back up your data. If you want to have a copy of your data on your local computer, you may export a copy from the cloud server, and save it to your desktop or other location. If you are...

MyProcare Overview

MyProcare is a parent portal available to Procare Cloud customers, that serves two primary purposes: Current families have access to information, such as child schedules, time cards, immunizations, log sheets, financial history and their balance due, as well as the...

Procare Cloud

Access Your Secure Data from the Cloud Procare Cloud lets you access information for your child-centered business from any Procare computer with a high speed internet connection at home, the office, remote laptop, etc. The data is stored on Procare’s secure servers...

Update Your Credit Card Information

How to update the credit card information you have on file with Procare. Change or Update the Credit Card on File Go to the Procare Online Store in either of the following ways: Preferred: From your Procare Home screen choose Help > Procare Store Website. This will...
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