} Expanded Technical Support Hours - Our technical support team is now accepting calls weekdays from 4am to 5pm Pacific Time.

Compatibility Check for Procare 10.3

Check to see if your computers are compatible with Procare 10.3. Your computer must be compatible by February 1, 2018, in order to use Procare Cloud, or for non-Cloud customers to install any new Procare updates. See: System Requirements. Important! Be sure to do the...

Setup Wizard

Getting There You will arrive at this screen only on an initial installation of Procare. Using the Wizard On the Welcome screen, click Next in the bottom right corner. The Local Information screen appears. Some reports, such as Customer Statements, use this...

Procare Cloud Backup

Procare Cloud backups are run nightly at the data center, and you do not need to back up your data. If you want to have a copy of your data on your local computer, you may export a copy from the cloud server, and save it to your desktop or other location. If you are...

MyProcare Overview

MyProcare is a parent portal available to Procare Cloud customers. Families have access to information, such as child schedules, time cards, immunizations, log sheets, financial history and their balance due, as well as the ability to make mobile payments and for new...

Procare Cloud

Access Your Secure Data from the Cloud Procare Cloud lets you access information for your child-centered business from any Procare computer with a high speed internet connection at home, the office, remote laptop, etc. The data is stored on Procare’s secure servers...

Contact People for Procare Cloud

For Procare Cloud customers you’ll want to enter contact person email addresses to which Procare may send occasional alerts or notices regarding technical and/or billing information concerning your account. Getting There Log on to Procare as a System Supervisor....

Using Procare Web Apps

Procare mobile web apps are free and only available for anyone using the Procare Cloud service. The Check-In App requires the Attendance Tracker module. What brand of tablet or smartphone do I need? Since Procare DHMobile applications are “web apps”, they...
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