EMV Chip Card Reader for Procare Touch

Support for the built-in EMV chip card reader for the Procare Touch Computer is not currently available. In the meantime, please use the standard card swipe slot. This article will be updated as soon as chip card capabilities become available.

Card reader on a Terminal Server computer

The card reader functions as a keyboard device. If you are using a Terminal Server, the client computer that the card reader is attached to may need the Remote Desktop Keyboard configuration changed. Getting There Click the Windows Start button. Type “remote...

Door Controller – Advanced Installation

Getting There At the Check In computer, dbl-click the Procare Check In shortcut on your desktop. Dbl-click in the gray border area around the logo (or press Esc on your keyboard) and then click Options. Click the Hardware button (right side). Choose Network as the...

How to Reset Network Door Controller

Resetting the Network Door Controller If no door controller devices appear in the Check-In Settings screen, a Static IP address outside the range of your network may have been saved. A hardware reset will clear any Static IP address, set the unit to DHCP mode and...

Is the Keyless Entry System UL listed, fire rated, etc.?

Is the Keyless Entry System UL listed and labeled? Although the doorbell transformer included with Procare’s Keyless Entry System (KES) is UL listed and labeled, the KES as a whole is not. This is because the KES is a Class 2 circuit connected to the load side of a...

How is my fingerprint data stored?

Your actual fingerprint is not recorded and the system does not store any fingerprint images. Instead, the software extracts the unique features of each fingerprint and creates a mathematical representation, called a “fingerprint template”. This template...

What is the proper way to use the reader?

You may use any finger (or thumb) with the Fingerprint Reader, however, your index finger of either hand will work best. Always place the pad of your finger (not your fingertip) flat onto the center of the reader’s clear window. Do not “roll” your finger....
image_pdfimage_print
Page 1 of 512345