In the case of White Listed Firewall exceptions, Procare Cloud will need to be able to access some websites directly. It is advisable to do this BEFORE installing.

The following is a list of the websites to add to the whitelist.

Procare Remote Server URL Exception Required for:
https://www.procareonline.com All Procare Installations
http://www.procareonline.com All Procare Installations
http://procaremedia.com All Procare Installations
http://procaresoftware.com All Procare Installations
https://services.procareonline.com All Procare Installations
http://cdn.procaresoftware.com All Procare Installations
https://s3.amazonaws.com/cdn.procaresoftware.com All Procare Installations

 

IP Range TCP Ports (*see note)
63.168.20.48/28 8433 – 8453 and 40,000 – 56,000
192.235.65.112/28 8433 – 8453 and 40,000 – 56,000

*Note: One port in each range is required. They are assigned automatically at the time your Cloud database is created and may change periodically. Contact Tech Support if you need to know the exact port numbers for your installation.

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