For directions, click on image of the reader you are using.

Eikon Touch Fingerprint Reader Digital Persona Fingerprint Reader


Eikon Touch Fingerprint ReaderEikon Reader recommended cleaning method:

  1. Use Ethanol or Isopropanol in a concentration of less than 50%. Windex can also be used as a cleaning solution.
  2. Apply the liquid to a soft lint-free material (same as used to clean eye glasses or camera lenses) or to a cotton swab and gently wipe the capture area.
  3. If necessary, gently dab the window (do not wipe) with a soft cloth (not paper) dampened with a mild ammonia-based glass cleaner to remove any milky haze.

Never do the following:

  • DO NOT pour glass cleaner directly on the reader window
  • DO NOT submerge the sensor in liquid.
  • DO NOT rub the capture area with any abrasive material, including paper.

Digital Persona Fingerprint ReaderDigital Persona recommended cleaning method:

  1. Apply the sticky side of a piece of scotch tape on the window and peel it away.
  2. If necessary, gently dab the window (do not wipe) with a soft cloth (not paper) dampened with a mild ammonia-based glass cleaner to remove any milky haze.

Never do the following:

  • DO NOT use alcohol-based cleaners
  • DO NOT pour glass cleaner directly on the reader window
  • DO NOT submerge the reader in liquid
  • DO NOT rub the capture area with any abrasive material, including paper.
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