How do I clean the fingerprint reader?

NEW 3/18/2020 – Clorox Disinfecting Wipes may be used for both fingerprint readers shown below to help protect against the Novel Coronavirus SARS-CoV-2 which causes COVID-19. For more cleaning recommendations, download the Manufacturer’s PDF.

For basic cleaning directions, click the image of the reader you are using.

Eikon Reader recommended cleaning method:**

1. Use Ethanol or Isopropanol in a concentration of up to 70%. Windex can also be used as a cleaning solution.
2. Apply the liquid to a soft lint-free material (same as used to clean eye glasses or camera lenses) or to a cotton swab and gently wipe the capture area.
3. If necessary, gently dab the window (do not wipe) with a soft cloth (not paper) dampened with a mild ammonia-based glass cleaner to remove any milky haze.

Never do the following:

• DO NOT pour glass cleaner directly on the reader window
• DO NOT submerge the sensor in liquid.
• DO NOT rub the capture area with any abrasive material, including paper.

Digital Persona recommended cleaning method:

1. Apply the sticky side of a piece of scotch tape on the window and peel it away.
2. If necessary, gently dab the window (do not wipe) with a soft cloth (not paper) dampened with a mild ammonia-based glass cleaner to remove any milky haze.

Never do the following:

• DO NOT use alcohol-based cleaners
• DO NOT pour glass cleaner directly on the reader window
• DO NOT submerge the reader in liquid
• DO NOT rub the capture area with any abrasive material, including paper.