Click the Forgot Password link (which appears if your log in attempt fails) and answer your Security Questions or have your Supervisor Reset your password.
forgot-password

Once reset, your password will be the same as your username. If your username were abc123 you would log on with username=abc123 and password=abc123, at which point you would be prompted to select a new password.

Important! Beginning with version 10.2.4672, the password must be entered using all lowercase letters.
reset-password-example

 

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