Click the Forgot Password link (which appears if your log in attempt fails) and answer your Security Questions or have your Supervisor Reset your password.

Once reset, your password will be the same as your username. If your username were abc123 you would log on with username=abc123 and password=abc123, at which point you would be prompted to select a new password.

Important! Beginning with version 10.2.4672, the password must be entered using all lowercase letters.