May I make changes or issue refunds through Tuition Express?
- 03 Dec 2023
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May I make changes or issue refunds through Tuition Express?
- Updated on 03 Dec 2023
- 1 Minute to read
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Yes. You may make changes or issue refunds as follows. Note: Refunds may be issued for credit card payments; however, payments made by ACH (withdrawn from checking or savings accounts) may not be refunded.
Article | Description |
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Change or Cancel Batch (Credit Card or ACH) | You may change payments in a batch until 12:45 pm Pacific Time on the day the batch is scheduled to be processed. The batch may be canceled until 1:00 pm Pacific. |
Choose Refund Amount | Easy to do within Procare. Refund to any card used within last 60 days to make a payment online, through point of sale or as a recurring credit card payment. You must have the card to scan or manually input card information. Automatically posts as negative payment to family Ledger Card. |
Refund POS Item | Done through TuitionExpress.com. Refund full amount of a payment made through Point of Sale (POS). Actual credit card is not needed. Manually post as negative payment to family Ledger Card. |
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