Yes. You may make changes or issue refunds as follows. Note: Refunds may be issued for credit card payments; however, payments made by ACH (withdrawn from checking or savings accounts) may not be refunded.
|Change or Cancel Batch (Credit Card or ACH)||You may change payments in a batch until 12:45 pm Pacific Time on the day the batch is scheduled to be processed. The batch may be canceled until 1:00 pm Pacific.|
|Choose Refund Amount||Easy to do within Procare. Refund to any card used within last 60 days to make a payment online, through point of sale or as a recurring credit card payment. You must have the card to scan or manually input card information. Automatically posts as negative payment to family Ledger Card.|
|Refund POS Item||Done through TuitionExpress.com. Refund full amount of a payment made through Point of Sale (POS). Actual credit card is not needed. Manually post as negative payment to family Ledger Card.|