MyProcare Email Confirmation Codes

Symptom:

Parents with AOL or Yahoo email addresses are not receiving confirmation codes needed to access MyProcare.

Cause:

AOL and Yahoo appear to be blocking confirmation emails sent from MyProcare to AOL and Yahoo email accounts.

Work Around:

While we work with those email providers on a long-term solution, we recommend that parents use an alternate email address from another provider, such as Gmail.

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