MyProcare Save Credit Card Turned Off

Issue:

The save credit card feature of MyProcare has been temporarily turned off due to issues paying through the Safari web browser used on Apple devices, including iPhones, iPads, and iMac computers. The symptom was that when a parent attempted to make a payment through the MyProcare parent portal, they were redirected to the log in screen and were not able to complete the payment.

This feature will be turned on gradually, in phases, throughout the month of August. We expect all customers to have access to save credit card functionality by August 31, 2019.

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