How Procare Aging Reports are Calculated

Family Accounting Rules:

• For each ledger, payments are applied to the earliest balance due.
• Credits are applied on their post date (NOT the earliest charge or balance due).
• Credit balances are not aged. A credit balance for any given date range will display in the “current” column of the report. This is one reason that an aging report from one month’s ending balance may not tie to the next month’s beginning balance. If you have a credit in the prior report, the credit does not stay “aged” in the beginning balance for the next period…it will show up in the most recent report as “current”.
• Voids are absolute. A charge posted in January and voided in April is treated in the report as though the charge had never occurred.

Agency Accounting Rules:

• Voids on charges are absolute. A void in April for a January charge results in the “charge” not being aged in the report.
• Credits apply to the specific charge they are posted against. As a result, credit balances will age in Agency Accounting.
• Payments are applied on the date they are posted.