Downloads

Please read the More Info section before downloading any of the items below.

Remote Assistance

Please call Procare Support at 1 (800) 964-1729 before using this tool.

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Procare Cloud

Procare Cloud

For Procare Cloud Customers.

Cloud Installation Guide =

Desktop

This Desktop version of Procare is for non-Cloud customers. Learn how to install Procare on your own computer or network.

Desktop Installation Guide =

Patches

Server Patch

For the Desktop version of Procare only. This patch upgrades the Procare Licensing Service at your main computer (server).

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Download

Client Patch

For both Procare Cloud and Desktop versions of Procare—this patch upgrades files for computers used for children or staff to check in.

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Procare Repair Tool

For both Procare Cloud and Desktop versions of Procare—use this tool If you updated a Procare client and the process did not complete successfully.

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Download

Crystal Reports Service Pack 7 (SP7)

Use the link below only when directed to do so by Procare Technical Support. This is for specific cases where the report generator is out of date.

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Download

Required Before Installation

One or both of these Microsoft items MUST be installed BEFORE you install a download of Procare (not needed if you’re installing from CD).

Windows

Windows Installer 4.5

Required prior to installing the Desktop version of Procare on a Windows Vista or Server2008 computer. Note: this is not necessary if you install Procare from a CD.

More Info (See Prerequisites) =

Download from Microsoft

Windows

Microsoft .NET Framework 4

Required prior to installing the Desktop version of Procare on a Windows Vista or Server2008 computer. Note: this is not necessary if you install Procare from a CD.

More Info (See Prerequisites) =

Download from Microsoft

Drivers

Procare Touch Screen Driver

Touch Screen Driver

For use with Procare Touch computers in cases where the touch feature stops working. This is caused by certain touch drivers included with “optional” Windows Updates.

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Download

Fingerprint Reader Driver

Digital Persona Fingerprint Driver

Drivers for use with the Digital Persona Biometric ID (fingerprint) readers used with Procare. Use these drivers ONLY if directed to do so by Procare Technical Support.

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Download 32-bit

Download 64-bit

Procare Signature Pad Driver

SigPlus Signature Pad Drivers

Use with the Procare Signature Pad. Download ONLY if directed to do so by Procare Technical Support.

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Download

Procare Keyless Entry Drivers

USB Gear Drivers

If you are using the Procare Door Controller or Keyless Entry System with the blue USB Gear SERIAL to USB Adapter, you’ll need to download and install the latest drivers BEFORE using the device with Procare.

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Download

Add-ons and Special Reports

Procare Add-ons & Extras

Procare Add-ons (also known as “Extras”) include a variety of software components to enhance Procare itself or to integrate with certain third-party software. Some add-ons are free, while others require purchase.

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Reports Installer

Use the Report Installer to download free reports for use in Procare. The List of Special Reports shows the download codes needed for each report—designed to help satisfy requirements in certain states and other unique reporting needs.

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List of Special Reports =

Need Some Training?

Schedule some time with a Procare Training Specialist.

Need Some Training?

Schedule some time with a Procare Training Specialist.

Need Some Training?

Schedule some time with a Procare Training Specialist.

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