On some reports, drilling down (double clicking) on the Accounts Receivable (A/R) line will give you a screen displaying that A/R is a “calculated” amount. This means that within the report, Procare will not display every charge/credit/payment that affected A/R for that period.

You can find the details for A/R by running the Specific Charge/Credit Summary report for the same period. The change in A/R for any period of time is calculated as follows: (Total Charges during the period specified) – (Total Credits for the period)- (Total Payments for the period).

Important! If you have Agency Accounting, you’ll want to run reports under the “Agency Accounting” section so you can choose to include both Primary (parent) and Agency totals on the same report.