by Doug McDonald | May 9, 2017 | Hardware
This video shows how to install either of the Procare fingerprint readers (shown below). The installation is the same for both.
by Doug McDonald | May 9, 2017 | MyProcare
Parents and guardians – Your child care provider may allow you to make a debit / credit card payment through your MyProcare account. Log into your MyProcare account Go to MyProcare.com and log in. If you haven’t already set up an account, just use the...
by Doug McDonald | Mar 14, 2017 | Family & Child Information
Take a quick tour of Procare. Learn the basics of getting around and how to access reports, functions, and common tools. Your Next Step See: Getting Started with Family Data.
by Doug McDonald | Dec 15, 2016 | Cloud, Tuition Express
Yes. If you are a Procare Cloud customer using Tuition Express, you may add a link for parents to pay. They sign into their MyProcare account, and pay from there. Go to MyProcare > Website Links and copy the “Existing Families” Link. When you email...
by Doug McDonald | Jan 27, 2016 | Tuition Express
Surcharge Rules and State Laws In some cases you are allowed to pass fees on to your customers; however, we believe the rules can be cumbersome and managing the surcharges for your child care business may be challenging. At least 10 states have surcharge restrictions...
by Doug McDonald | Nov 18, 2015 | Desktop (non-Cloud)
As of June 2016, Microsoft and credit card companies will no longer accept Windows XP’s outdated security protocols. This means Windows XP computers (including old Procare Touch computers) will no longer be able to securely communicate with Procare Software or Tuition...
by Doug McDonald | Jul 9, 2015 | Agency Accounting
Occasionally you may need to make an agency correcting entry to offset a mistake made when posting an Agency Payment. Getting There From the main screen of Family Data & Accounting click Functions > Agency Accounting > Agency Payment Posting. Correcting...
by Doug McDonald | May 20, 2015 | Desktop (non-Cloud)
When you import your version 9.1 Chart of Accounts, an account that would be a duplicate is renamed to keep it unique in the Chart. See Converted Chart of Accounts for details.
by Doug McDonald | Apr 9, 2015 | General
Will Procare run on my Mac? Procare is designed to run on Microsoft Windows™ based computers. If your Mac can run Windows programs then Procare should also run, however, our support is limited to Procare itself. Questions or issues arising from the use of Procare in a...
by Doug McDonald | Apr 9, 2015 | Desktop (non-Cloud)
Procare is always installed to the Program Files folder whose location is controlled by Windows. This is almost always C:\Program Files. Although it is possible to change the default Program Files location, Microsoft strongly recommends against it. This is beyond the...