by Jennifer Hennig | Aug 22, 2018 | Desktop (non-Cloud)
For non-Cloud Customers: We’ll convert your data to Procare from SchoolLeader, Childcare Manager, or other supported child care management systems. Follow these instructions ONLY if you received a link to this page from Procare; otherwise, please Contact Procare...
by Jennifer Hennig | Aug 17, 2018 | Desktop (non-Cloud)
For non-Cloud Customers: Learn how to convert your data to Procare from SchoolLeader, Childcare Manager, or other supported child care management systems. Follow these instructions ONLY if you received a link to this page from Procare; otherwise, please Contact...
by Jennifer Hennig | Jun 14, 2018 | Desktop (non-Cloud), Tuition Express
Applies to: non-Cloud customers of Procare Tuition Express Importance: Critical. Action required by Wednesday morning, June 20, 2018. What: Your computers must be compatible with (and have updates installed for) Procare 10.3, in order to use Tuition Express. Why: This...
by Jennifer Hennig | Nov 15, 2017 | Cloud, Desktop (non-Cloud)
Check to see if your computers are compatible with Procare 10.3. Your computers must be compatible in order to use Procare Cloud, or for non-Cloud customers to install any new Procare updates or use Tuition Express. See: System Requirements. See: 10.3 Release Notes. ...
by Jennifer Hennig | Mar 16, 2017 | Desktop (non-Cloud)
You will see the screen below when Procare cannot detect a licensing server at the same location as the last time it was used, and it finds multiple Procare licensing servers on your center’s local network. You may click on the down arrow for a list of possible...
by Jennifer Hennig | Oct 31, 2016 | Desktop (non-Cloud)
This article explains how to download and install Procare. Before You Begin Run the compatibility check for Procare version 10.3 on each computer that will use Procare. Make sure your computer meets the system requirements. Make sure your computer is current with all...
by Jennifer Hennig | Oct 7, 2016 | Cloud, Desktop (non-Cloud), Settings
The Setup Wizard helps you choose basic settings for your center, such as the names of your locations and classrooms, and choosing a username for yourself. Getting There You will arrive at this screen only on an initial installation of Procare. Using the Wizard On the...
by Jennifer Hennig | Jun 1, 2016 | Desktop (non-Cloud), Tuition Express
Advanced Encryption Error This error may occur when attempted to process payments through Tuition Express: “An error occurred initializing advanced encryption session keys”. Cause An older version of Procare (below 10.3) that doesn’t support the latest security...
by Jennifer Hennig | Nov 18, 2015 | Desktop (non-Cloud)
As of June 2016, Microsoft and credit card companies will no longer accept Windows XP’s outdated security protocols. This means Windows XP computers (including old Procare Touch computers) will no longer be able to securely communicate with Procare Software or Tuition...
by Jennifer Hennig | Aug 10, 2015 | Desktop (non-Cloud)
Your Installation Key Number (sometimes referred to as your IKN) is used to determine the number of seats and licenses you have available for Procare. You’ll need it the first time you install and any time you contact support for assistance. The Installation Key...
