Show Billing Details on Customer Statement

Show billing calculations to parents right on their statement anywhere customer statements are available (emailed, printed, online). This is perfect to show how charges were determined for late pickups, drop-ins, extra hours, and so forth. Download sample report...

How to Use the Royalties Report

For franchise locations, use the Royalties Reports to calculate revenue-based royalties and advertising fees using your specific rates. There are several versions available under Reports > Standard Reports > Family Accounting > Charge/Credit Summary. Hint: If...

Batch Billing Box – Formulas

Add a Formula Billing line to the billing box of many children at once. This is useful when first setting up child billing boxes or any time you want to add a new billing item to many children. For example, you can select all currently enrolled children and add a...

Batch Billing Box – Contracts

Add a Contract Billing line to the billing box of many children at once. This is useful when first setting up child billing boxes or any time you want to add a new billing item to many children. For example, you could select all currently enrolled children in a...

How to Change Contact Info on Customer Statements

The Customer Statement that parents receive includes typical contact information (at the top) such as the name, address and phone number of the center, as well as an email address, tax ID number, and the center’s logo. You may change this information or simply...

How to Charge a Late Pickup Fee

This article briefly describes how to set up and charge a late pickup fee to all families whose children were checked out past a specified time (closing time) and assumes you are using the Attendance Tracker module. If you need help for your specific situation, please...

How Procare Aging Reports are Calculated

Family Accounting Rules: For each ledger, payments are applied to the earliest balance due. Credits are applied on their post date (NOT the earliest charge or balance due). Credit balances are not aged. A credit balance for any given date range will display in the...