by Jennifer Hennig | May 29, 2020 | Family & Child Information
Getting There: From your Family Data & Accounting screen, select: Reports> Standard Reports> Family Data> Account Information> Child Information Sheet w/ Categories (landscape). Download sample report – Child Information Sheet with Categories...
by Jennifer Hennig | Feb 20, 2020 | Family & Child Information
Cause Text messages sent out by Procare are not received or delivered by some cell network providers. We are currently aware of two cell network providers, T-Mobile and Metro PCS, that do not deliver text messages that originate from email. There are other cell...
by Jennifer Hennig | Oct 24, 2017 | Family & Child Information
Learn how to print a birthday report. You may sort it in various ways, such as by month and day—so that each month is on it’s own page with the children in order by the day of the month they were born. From the main screen of Family Data & Accounting go to...
by Jennifer Hennig | Mar 14, 2017 | Family & Child Information
Take a quick tour of Procare. Learn the basics of getting around and how to access reports, functions, and common tools. Your Next Step See: Getting Started with Family Data.
by Jennifer Hennig | Mar 2, 2017 | Family & Child Information
Background There may be cases where you end up with two occurrences of the same family account, for example, Smith (account 1) and Smith (account 2). This could happen for a variety of reasons, but one common situation is when a family has been away for a while and...
by Jennifer Hennig | Jan 27, 2017 | Family & Child Information
In configuration, set the first event to be due immediately (zero days after enrollment or hire). The second event is due every 12 months thereafter. On the child (or employee) immunization screen: Enter the date they actually received their physical. It could have...
by Jennifer Hennig | Nov 9, 2016 | Family & Child Information
When you update to version 10.2.4801, the First Day of Week setting is automatically set to Sunday. This issue affects certain rollcall and sign-in sheets. To change your first day to Monday: Log into Procare as a System Supervisor. From the Procare Home screen go to...
by Jennifer Hennig | Oct 25, 2016 | Family & Child Information
Withdraw or unenroll a child Click on the Child’s Enrollment Status icon. Select a Date and a Status like “Withdrawn” then click Save. Next Steps If all the children are withdrawn from the account, and you have collected the balance due, hide the...
by Jennifer Hennig | Mar 7, 2016 | Family & Child Information
Procare uses a list of 200 plus cell companies, but you may come across a company not on the list. Some cell phone service providers don’t have their own cell towers/networks. For example, Consumer Cellular currently uses the AT&T network. As a result, a...
by Jennifer Hennig | May 30, 2015 | Family & Child Information
Use the Data Viewer to make a list of children, parents, email & phone numbers organized by classroom.