Can I Force Users out of Procare?

Yes. Usually you would do this in order to free up a seat in Procare so an additional user can sign in. Here are the three options: If you have System Supervisor rights in Procare, you can go to Licensed Connections and use the Kick button to force a particular user...

How do I get my state license number on reports?

Some states, such as Kentucky, may require your license number on reports. Although some reports have a Header where you can type additional information, the easiest way to add something to all reports is to use the second line of the address field at the Edit School...

Change School

If you use Procare to manage multiple child care locations you may change to another school in a couple of different ways. Change Locations While In a Module At any main Procare screen like the Dashboard, Family Data & Accounting, etc. (except Procare Home) just...

Phone Number Types

You may wish to set up the types of phone numbers (home, work, cell, etc.) that will be available when you enter phone information for each person. Getting There From the Procare Home screen click Configuration > System. Go to Data Management > Miscellaneous...

User Groups and Limits

Create groups and then assign Procare Users (the people who use Procare) to a particular group. User Groups may have limitations set to prevent people from performing certain tasks. A single center with just a few employees might only have two or three groups. A large...

Activate New Procare Modules (or Additional Seats)

This article is for existing Procare customers who have purchased new software modules or additional seats. It explains how to update your Procare license and activate your new modules or seats Before You Begin Are you a Procare Cloud customer? If so, jump ahead to...

I forgot my password. How do I reset it?

Click the I am having trouble logging in link (which appears if your log in attempt fails) and answer your Security Questions or have your Security Code sent to you. You may also have a  Supervisor Reset your password. At the Forgot Password screen, select the method...

Using the Dashboard

Customize the Dashboard layout to quickly view key information about your child care business. Getting There From the Procare Home screen click the Dashboard tab in the top left corner of the screen. Note: Persons in the System Supervisor User Group may control the...