Contact Procare Support

 

Holiday Closure Alert

Procare Solutions will be closed in observation of the following Holidays for the remainder of 2021 to allow our staff time to spend with their families. If you are in need of Customer Support on any of these dates, please email your request to support@procaresoftware.com and we will follow up with you when we return to the office. We hope you have a safe and enjoyable holiday season.

 

  • Thanksgiving Day                           Thursday, November 25
  • Day After Thanksgiving                  Friday, November 26
  • Christmas Eve (observed)             Thursday, December 23
  • Christmas Day (observed)             Friday, December 24
  • New Year’s Day (observed)           Friday, December 31
Procare Desktop Version

Procare Desktop Version

TECHNICAL SUPPORT

Hours Mon – Fri 6 a.m. – 9 p.m. EST
Phone (800) 964-1729

See: What to Expect When You Call

Support@Procaresoftware.com

TRAINING

Hours Mon – Fri 9 a.m. – 6:30 p.m. EST
Phone (800) 338-3884 ext. 2213

Email Training =

Procare Online Version

Procare Online Version

(Also for customers who use Parent Engagement with Procare Desktop)

TECHNICAL SUPPORT

Hours Mon – Fri 6 a.m. – 9 p.m. EST
Phone (877) 679-0950
Chat help.procareconnect.com

Note: You must be logged into your Procare Online or Parent Engagement account to see the Chat bubble (bottom right).
Chat Bubble

Tuition Express

TECHNICAL SUPPORT

Hours Mon – Fri 9 a.m. – 7:30 p.m. EST
Phone (888) 419-5033

Email Tuition Express Support =

KidReports

TECHNICAL SUPPORT

Hours Mon – Fri 6 a.m. – 9 p.m. EST
Phone (866) 233-3936 option 1
Email krsupport@procaresoftware.com

Visit Support Site=

SchoolCare Works

TECHNICAL SUPPORT

Hours Mon – Fri 8 a.m. – 6 p.m. EST
Phone (888) 466-8296
Email scwsupport@procaresoftware.com

Visit Support Site=

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The A-Z Guide for Getting Started with Procare

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FREE Webinars

The A-Z Guide for Getting Started with Procare

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FREE Webinars

The A-Z Guide for Getting Started with Procare

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