Make a Suggestion

We always appreciate receiving feedback and suggestions. Although you may not receive an individual reply, we incorporate all suggestions into our product discussions and strive to proactively keep our customers aware of upcoming enhancements through regular email and web communication.

If your suggestion is in regards to a report, you may be able to create something on your own using Data Viewer.

A number of factors influence whether or not a suggestion receives further consideration. The best suggestions fit most or all of the following criteria.

• It would make the program easier to use and increase work efficiency for a large number of people who use Procare (or may use Procare in the future).
• Users of Procare would see value in the enhancement and appreciate receiving it as part of their Free Online Update service or as an additional module to help with specific tasks.
• It would make life easier for our knowledgeable Technical Support staff by heading off common mistakes, or simplifying things that consume a great number of support call minutes.
• It fits within the existing database structure such that it is relatively easy to implement without drastic changes or cascading effects throughout the entire program.
• The amount of time and number of staff members involved to implement the enhancement is proportionate to the benefit received by Procare users.