Things to know about installing on your Procare Touch computer.
Installation & Mounting
If you prefer written directions, see: Touch Mount Assembly Instructions.
Before You Begin
- Required: Install Windows Updates! Make sure the Procare Touch Computer has internet access then install the latest Windows Updates. Go to Start > All Programs > Windows Update.
- Required: You’ll need your Installation Key Number to install Procare.
- It appears in the lower right corner of the Procare Home screen (if you already have Procare installed on another computer, this is an easy way to find the number).
- It can be found in your Welcome to Procare email.
- If you can’t find it, contact Technical Support for your Installation Key Number.
- Optional: Keyboard and Mouse—Although the touch computer does not come with a mouse or keyboard, you may wish to connect your own USB mouse/keyboard for installation and setup purposes. Or, use the Windows on-screen keyboard instead of a physical keyboard.
- For Windows 10 the on-screen keyboard is available in the lower right corner of your taskbar.
- For Windows 10 the on-screen keyboard is available in the lower right corner of your taskbar.
Installing Procare
If you are using the Procare Cloud service, download/install the software from the Welcome to Procare Cloud page.
IMPORTANT! When asked if people will be checking in, answer “Yes. This computer will be
used as a Procare Check-In station.”
If you are installing on a local computer/network (you are not using the Procare Cloud service):
At your main computer (server):
- If you haven’t already done so, install Procare on your main computer (server).
- Install the latest Procare online update at the main computer. From the Procare Home screen go to Utilities > Check for Online Update.
At your Procare Touch computer:
- Make sure the Procare Touch Computer is connected to your network so it has access to the main computer. You may need assistance from a local computer technician.
- Next, go to https://s3.amazonaws.com/cdn.procaresoftware.com/v10/setup.exe.
- Choose to Run setup.exe (this may appear at the bottom of your screen).
- Say Yes to allow Procare to make changes to the computer.
- When you reach the Quick Setup screen be sure “Client Computer / Workstation” is selected as the role for this computer.
IMPORTANT! When asked if people will be checking in, answer “Yes. This computer will be
used as a Procare Check-In station.”