End-of-year questions? Find answers here.

KinderConnect Error


When using the Procare to KinderConnect “extra” to transmit data to the web portal for New York or Missouri (for any dates in the year 2020), you receive the following error: “Unexpected Error: Specified argument was out of the range of valid values. Parameter name: endDate : 1/1/2011 12:00:00 AM to 1/1/2020 12:00:00 AM.
KinderConnect Error


The utility was originally designed to accept data through December 31, 2019. Anything beyond that triggers the error.


An updated version of the utility was released on 1/7/2020.

  1. Go to: Using Procare with KinderConnect.
  2. Scroll until you see the download button.
  3. Download the update and run the installer twice: once to uninstall the old version, and a second time to install the new version. Your login information will be saved; you will not need to re-enter any information.