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In the case of Allow Listed Firewall exceptions, Procare Cloud will need to be able to access some websites directly. It is advisable to do this BEFORE installing.

The following is a list of the websites to add to the allow list.

Procare Remote Server URL Exception Required for:
https://www.procareonline.com All Procare Installations
http://www.procareonline.com All Procare Installations
http://procaremedia.com All Procare Installations
http://procaresoftware.com All Procare Installations
https://services.procareonline.com All Procare Installations
http://cdn.procaresoftware.com All Procare Installations
https://s3.amazonaws.com/cdn.procaresoftware.com All Procare Installations
https://licensing.procarecloudservices.com All Procare Installations
https://s3-website-us-east-1.amazonaws.com
All Procare Installations

 

IP Range TCP Ports (*see note)
63.168.20.48/28 8433 – 8453
174.136.148.144/28 8433 – 8453
192.235.65.112/28 8433 – 8453

*Note: Only one port is required. It is assigned automatically at the time your Cloud database is created and may change periodically. Contact Tech Support if you need to know your current exact port number.