Troubleshooting

How do I set Employee Time Card Rounding? This option may be set at either the regional level (to affect all schools in the region) or the school level (to affect one particular location). You must be a member of the System Supervisor User Grou...

How can I pay employee benefits at a different hourly rate? Depending on your situation, there are a couple of possibilities. Example 1: One benefit (like training) is paid at a different rate, but other benefits (vacation, sick time, etc.)...

What is required for an employee to check in? For an employee to check in or out: Required: a. The Status on their Work History screen must say “Currently Employed” (as of the day they check in). b. A Primary School (location) must...

Are Overtime Calculations related to the Pay Period? No. The Pay Period has no bearing on Overtime Calculations. Overtime is based on the Starting Day of the Pay Week and the Overtime Calculation method selected as part of Employee Data Setup...