Troubleshooting

How do I determine my beginning balance for Accounts Receivable? You could use the ending balance from your prior fiscal year. If you have data from last year in Procare you may run a report to find this information. The correct report to print de...

How do I set up my Fiscal Year Calendar? You’ll want to set up dates for the months, quarters, and the year in your calendar. These dates will then be available to choose for certain types of reports, like the Receivable Journal Summary, Income St...

How do I record purchases made with my debit card? When you pay by debit card it’s just like you wrote a check, except there is no check number. Follow the steps to Issue a Check to a Vendor , but use a made up check number, like 777 or 888, for ...

What does Accounts Receivable “Calculated” mean? On some reports, drilling down (double clicking) on the Accounts Receivable (A/R) line will give you a screen displaying that A/R is a “calculated” amount. This means that within the report, Procare...

Can I get a list of unprinted checks (unpaid invoices)? Yes. You may view a list of checks waiting to be printed (sometimes called accounts payable aging) on the Batch Print Payable Checks screen. To print this list use one of the pre-built...