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Troubleshooting
18 Articles
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Contents
Troubleshooting
18 Articles
in this category
Can I get a list of unprinted checks (unpaid invoices)?
Yes. You may view a list of checks waiting to be printed (sometimes called accounts payable aging) on the Batch Print Payable Checks screen. To print this list use one of the pre-built Data Viewer reports as follows: Go to Reports > Data Vi...
Updated on : 21 Dec 2023
Can I print a list of Vendor Checks sorted by Post Date?
Yes. You can use Data Viewer to create a list of checks by the date they were posted. This may be especially useful if you do accrual based accounting. See the video clip (below).
Updated on : 03 Dec 2023
Do vendor checks & journal entries convert?
Yes. Most checks posted to vendors in the old Accounts Payable module and most Journal Entries posted in the old General Ledger module will convert to the new Expenses & Ledger module. However, there are a few cases where this information cann...
Updated on : 03 Dec 2023
How are undeposited payments determined? Can I cross check the amount?
The change in undeposited payments (whether they went up or down) is shown on the Receivable Journal Summary. The amount is the difference between what was received in payments (by check, cash, etc.) and what was taken to the bank (“closed” in Depos...
Updated on : 20 Dec 2023
How can I tell if my beginning balances were changed?
If the current beginning balance was calculated by Procare, the top right corner of the Beginning Balances Editor will say “Automatic”. If the current beginning balance was manually entered or edited, the display would say “Manual”.
Updated on : 14 Dec 2023
How do I check my bank balance?
To check your current bank balance you’ll need to have set up your Beginning Balances and regularly close Deposit Reports each time you deposit money to the account. Then run the following report to see your current balance: Go to Reports >...
Updated on : 19 Dec 2023
How do I calculate beginning balances for the New Year?
To calculate beginning balances for the Expenses & Ledger module see: Calculate Balances for New Year .
Updated on : 08 Feb 2024
How do I close the year?
There is nothing that needs to be officially closed in Procare. However, if you have the Expenses & Ledger module, you will want to Calculate Beginning Balances for a New Year , and create new General Ledger Dates .
Updated on : 22 Dec 2023
How do I determine my beginning balance for Accounts Receivable?
You could use the ending balance from your prior fiscal year. If you have data from last year in Procare you may run a report to find this information. The correct report to print depends on whether you have Agency Accounting or just Family Accounti...
Updated on : 22 Dec 2023
How do I record purchases made with my debit card?
When you pay by debit card it’s just like you wrote a check, except there is no check number. Follow the steps to Issue a Check to a Vendor , but use a made up check number, like 777 or 888, for all your debit card transactions. Since there is no a...
Updated on : 18 Dec 2023
How do I set up my Fiscal Year Calendar?
You’ll want to set up dates for the months, quarters, and the year in your calendar. These dates will then be available to choose for certain types of reports, like the Receivable Journal Summary, Income Statement, Balance Sheet, etc., depending on ...
Updated on : 22 Dec 2023
How do I set up Vendor Tracking for 1099s?
If you have vendors for whom you are required to issue form 1099, you’ll want to create tracking items for each 1099 category including: Rent, Other Income, and Non-Employee Compensation. Then, you’ll assign those tracking items to the appropriate v...
Updated on : 19 Dec 2023
How do I track credit card purchases and pay my credit card bill?
There are two possible methods for tracking credit card transactions: Credit cards can be treated as negative assets, known as a “contra” assets. There are several advantages to this approach. See: Credit Cards as Contra Assets The other opt...
Updated on : 22 Dec 2023
How does a credit balance affect Accounts Receivable?
When a family (or agency) has paid in advance or overpaid, their ledger card will have credit balance (negative balance). This reduces your accounts receivable. For example, if ten families owed you a total of 1,000 and one family had a credit of 20...
Updated on : 02 Dec 2023
How to Use Procare 1099 Software
Learn how to download and and use the optional 1099 software compatible with Procare’s Expenses & Ledger module. IMPORTANT! Changes Beginning in Tax Year 2020 Beginning with tax year 2020, the IRS now requires two 1099 forms: first, the...
Updated on : 15 Dec 2023
What does Accounts Receivable “Calculated” mean?
On some reports, drilling down (double clicking) on the Accounts Receivable (A/R) line will give you a screen displaying that A/R is a “calculated” amount. This means that within the report, Procare will not display every charge/credit/payment that ...
Updated on : 22 Dec 2023
What happens when I calculate balances for the New Year?
Revenue and expenses are added together, then set back to zero. Any difference between them (your profit or loss) is added to the equity account chosen under Account Assignments . For example, if you had 95,000 in revenue (tuition charged, etc.) ...
Updated on : 08 Feb 2024
What report shows profit and loss?
The Income Statement shows revenue and expenses for the dates you select. The difference between the two (revenue minus expenses) is your profit (positive number) or loss (negative number) for the period and is known as your Net Income. Net Inco...
Updated on : 08 Feb 2024