Course Access & Assessments

Course Access

Procare Professional Development provides a diverse catalog of self-paced courses across multiple categories. These courses can be filtered by instructor, category, or searched by keyword. To view courses in a specific language, simply select English or Spanish from the Categories dropdown.

Learners have unlimited access to all courses. Once a course is started, it must be completed within 12 months. If not finished within the allotted time, the course will need to be restarted.

Course Information and Structure

Each course overview provides essential details:

• CDA/NAEYC alignment
• Training hours
• CEU credits
• Target audience
• Learning outcomes.

The course outline displays all learning activities, which are listed on the left side of the screen. The content for each activity, whether it’s a video, reading, or task, appears on the right.

To proceed, simply click the Next > button in the top-right corner.Modules must be completed sequentially, and a lock icon will indicate modules that are not yet available.

After completing the course, learners will provide feedback, take the final exam, and, upon passing, download the Certificate of Completion, which will also be saved to their Procare Professional Development profile.

Finding Courses

To locate and resume your courses:

1. Log in to your account
2. Navigate to My Dashboard at the top of the screen
3. Scroll to the My Content section. This displays all available courses
4. Select your desired course tile
5. Click Continue to enter the course player

Alternatively, navigate to Courses > Self-Paced Courses and use the search function to find specific content. The system will automatically return you to your last viewed activity or allow you to begin a new course.

Final Exam Information

To comply with IACET accreditation standards, our courses require learners to achieve a passing score of 80% or higher on the final exam. There is a final exam for all courses.

Exam Attempts and Reset

• You are given 3 attempts to pass the exam
• If you do not pass after 3 attempts, you may submit a support request to have your exam reset for 3 additional attempts
• If you still do not pass after the second set of 3 attempts (6 attempts in total), you will be required to retake the course from the beginning

Tips for Success

Before retaking an exam, we recommend reviewing the course material to reinforce your understanding. After each attempt be sure to check the Feedback Report, which highlights the questions you missed and helps you identify areas for improvement.

Additional Information

Can I take your courses on my phone or tablet? How do I do that?

Yes! Our courses are mobile friendly. Simply visit our website on a mobile device and login to your profile like you would on a computer.

I'm stuck in my course. It won't let me move on to the next learning activity. How should I proceed?

If a course isn’t allowing progress to the next activity, a minimum time requirement may not have been met. Each learning activity requires a certain amount of time to be completed before advancing.

For videos, a minimum of 50% of the total duration must be viewed (e.g., a 10-minute video requires at least 5 minutes). For other activities, refer to the activity description for the specific time requirement.

How to Resolve:

• Wait until the required time has passed
• Refresh the page and try again

Occasionally, delays in system processing or connectivity issues may prevent progress from registering. If this happens, wait a few minutes and refresh the page. If the issue persists reach out to Support.