Setup - Fees, Late Payment Fee
  • 07 Dec 2023
  • 1 Minute to read

Setup - Fees, Late Payment Fee


Article summary

Late Payment Fees and Overrides

Late Payment Fees allow users to add a fee associated with families holding an outstanding balance on their financial ledger. To view current Late Payment Fees and Create Overrides, follow the steps below:

  1. The Late Payment Fees section will display the current late fees setup in the system. Enter any necessary changes
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  2. Click Save

  3. Click View Late Payment Fee Overrides
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  4. The current late payment fees click the magnifying glass to view current override list
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    • The Late Payment Fee Override List will display current overrides
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    • To edit the override, click the modify icon
    • To delete the override, click the red X
  1. Click the + sign to add an override
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  2. Complete the Late Payment Fee Override Information section

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    • Enter the Late Fee Amount in dollars or percent depending on the next selection
    • Select Dollar or Percent
    • Enter a balance amount to not charge a late fee. For example, if 30 is entered, a late fee will not be charged if the family has a balance below $30
    • Select a center or business level from the Center drop-down
  1. Click Save
    Key Point: If this fee should be charged automatically, batch jobs must be set on the back end. Once values have been set on this screen, submit a ticket to the Care portal with the date and time the batches should begin to process.

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