Biometric ID Pad (fingerprint reader)

In this short video, learn how to connect the fingerprint reader, confirm it is recognized by your check-in computer, and enable the software settings so authorized child pickups may begin using it.

Contents:

• Install the Fingerprint Reader

View the ‘Install fingerprint reader’ Video

Depending on the amount of use, the reader window will pick up dirt and salts from fingers over time and will need to be cleaned periodically.

Contents:

• Cleaning instructions

View the ‘Cleaning the fingerprint reader’ Article

You may use any finger (or thumb) with the Fingerprint Reader, however, your index finger of either hand will work best. Always place the pad of your finger (not your fingertip) flat onto the center of the reader’s clear window. Do not “roll” your finger. Apply gentle pressure, similar to pushing a button. Hold your finger on the reader for up to one-and-a-half seconds or until you see the reader’s light blink, then lift your finger. You should press firmly and release. Do not press and hold your finger for an extended period.

Yes. Scratches, pokes or other physical damage to the reader surface can compromise the system’s ability to recognize fingerprints. Such damage cannot be repaired. Please contact your sales representative for information on purchasing a replacement unit.

Your actual fingerprint is not recorded and the system does not store any fingerprint images. Instead, the software extracts the unique features of each fingerprint and creates a mathematical representation, called a “fingerprint template”. This template can only be used to identify you for check in/out purposes. It cannot be used to recreate the original fingerprint. To further secure the template, it is encrypted. For these reasons there are no privacy issues nor any identity theft exposure.

Download drivers for use with the biometric ID (fingerprint) readers used with Procare Software. Only use these drivers if directed to do so by a member of the Procare Technical Support team.

View the ‘Drivers for Fingerprint Readers’ Article