The Procare Touch
Overview: The Procare Touch is used by families and employees to check in. True-flat screen and space saving design allows for placement of your check-in system where you need it. Built in wireless capability allows for integration in your environment without running lengthy cables. A specially designed mounting system provides for numerous angle adjustments on a desk/counter or wall mount configuration.
How to Setup the Procare Touch
Things to know about installing on your Procare Touch computer.
- How to setup and mount the Procare Touch
- How to install Procare
- Instructional videos
Will Scratches, Smears and Dust Affect the Fingerprint Reader
Yes. Scratches, pokes or other physical damage to the window coating can compromise the system’s ability to recognize fingerprints. Such damage cannot be repaired. Please contact your sales representative for information on purchasing a replacement unit.
How to Calibrate the Procare Touch
This article includes: calibration instructions, a calibration utility, computer diagram and dimensions for the 8 inch Procare Touch Computer by Touch Dynamics.
- The calibration instructions
- The calibration utility
View the ‘Calibration Utility for Procare Touch Computer’ Article
How to Properly Use the Fingerprint Reader
You may use any finger (or thumb) with the Fingerprint Reader, however, your index finger of either hand will work best. Always place the pad of your finger (not your fingertip) flat onto the center of the reader’s clear window. Do not “roll” your finger. Apply gentle pressure, similar to pushing a button. Hold your finger on the reader for up to one-and-a-half seconds or until you see the reader’s light blink, then lift your finger. You should press firmly and release. Do not press and hold your finger for an extended period.
How to Clean the Fingerprint Reader
Depending on the amount of use, the reader window will pick up dirt and salts from fingers over time and will need to be cleaned periodically.
- Cleaning instructions
How to Use the EMV Chip Card Reader on the New Procare Touch
Support for the built-in EMV chip card reader for the Procare Touch Computer is not currently available. In the meantime, please use the standard card swipe slot. This article will be updated as soon as chip card capabilities become available.