Procare is designed to run on Microsoft Windows™ based computers. If your Mac can run Windows programs then Procare should also run, however, our support is limited to Procare itself.
- Minimum Computer Requirement
- Operating System
- Application / Database
Installing the Procare Cloud Service
This article explains how to download and install the client software on a computer, laptop or tablet computer that has a full, standard version of the Microsoft Windows Operating System installed and the next steps to take in Procare.
- Before You Begin
- Install Client Software for Procare Cloud
Installing the Desktop Version of Procare
This article explains how to download and install Procare on your own computer or network. This is not for Procare Cloud customers.
- Before you Begin
- Download and install Procare
Procare Cloud Connectivity Tests
Run an internet “speed” test to determine your upload / download rate and a separate “ping” test to measure time delay. This is important for persons using the Procare Cloud (formerly Data Hosting) service. Also test that your firewall has the correct ports and IP ranges open.
- What is a speed test? What is a ping test?
- Required speed and ping rates
- How to run speed and ping tests
- How to run the Procare Cloud test