Web Apps

To run Procare Web Apps you must use the Procare Cloud Service. If you are already a Procare Cloud customer, go to https://app.procaresoftware.com and log in using your Installation Key Number, Procare Username and Password.

View the ‘How do I run Procare Web Apps’ Article

The Web Apps themselves have no separate restriction; any Procare User can access them. However, the limits of what a person can do (or see) in Procare and Web Apps is controlled by the User Group & Limits assigned to that person within Procare itself.For example, if someone assigned to the User Group of “Teacher” is blocked from Family Data and Accounting Reports in Procare, they will not be able to run those reports in Web Apps. The best way to confirm what the user will see is to create a test user for yourself, assign them to the desired User Group, and run the Web Apps logged in as them.

Although Procare Web Apps run fine on the vast majority of mobile browsers including: Safari, Firefox for mobile, Chrome for mobile, Dolphin, and the default Android Browser on most newer devices, there can be issues with certain devices and browsers.

View the ‘Are Procare Web Apps compatible with all browsers’ Article

If you cannot scroll in web apps or the screen does not refresh (reports don’t include new children who check in, etc.) it is likely your browser is not compatible. The solution is to download a compatible browser, like Firefox for mobile or Chrome, or use a different device.