There are two different (but similar) messages depending on when the message appears:

  1. If the message only says “Please see the Director” and appears at the start of the check-in process (image 1), just after the person has identified themselves, it indicates the child does not have a Primary Classroom assigned on their Information & Relationships screen.
    Image 1
  2. If the message says “Procedure did not complete successfully. Please see the director” and happens at the end of the check-in process (image 2), when the person presses Finish, it means there is a conflict on the time card, for example they were not checked out the previous day.
    Image 2