A New Person is someone who has never been entered into Procare. An Existing Person can be found somewhere else. A staff member might be entered under Procare Users, Employee Data and even Family Data (as a parent). A child might be entered under two family accounts. The first time you enter them they are a “new” person, after that add them as an “existing” person.
Hint: When entering new people click directly on the Add button. To add someone already in the system click the tiny down arrow on the Add button and choose Add Existing Person.