Will scratches, smears or holes in the surface of the fingerprint reader cause problems?
  • 02 Feb 2024
  • 1 Minute to read

Will scratches, smears or holes in the surface of the fingerprint reader cause problems?


Article Summary

Yes. Scratches, pokes or other physical damage to the window coating on the reader surface (biometric ID) can compromise its ability to recognize fingerprints. Such damage cannot be repaired. Please Contact Procare for information on purchasing a replacement unit.


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