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If you’re still running Procare on a Windows XP computer and are using it to accept Tuition Express payments or to connect to the Procare Cloud Service, you MUST READ this ARTICLE.


On March 5, 2015, Microsoft published a security advisory related to encrypted information on all Windows operating systems, but it has an especially critical effect on Windows XP computers, including older Procare Touch computers running the POS Ready version of XP. See: Microsoft Security Advisory.

Effect on Tuition Express and Procare Cloud

The security advisory limits the routes available to send encrypted information, such as is required when using Tuition Express and/or the Procare Cloud. Currently, Windows XP computers have just one remaining cipher (method of encoding and decoding) information. If and when this last method becomes compromised, services such as Tuition Express and/or the Procare Cloud will no longer be able to communicate with Windows XP computers.

Please Take Action – Upgrade Your XP Computers Now!
To prevent a potential interruption in your Tuition Express and/or the Procare Cloud services, we strongly encourage you to replace Windows XP computers (including older Procare Touch computers) with newer computers running Windows 10, 8, or 7, as soon as possible. See: System Requirements.

What If I Don’t Upgrade My Windows XP Computers?

At some point, Tuition Express and/or the Procare Cloud will no longer work on your Windows XP computers. Procare cannot predict how long it will be before Windows XP is no longer viable, which is why we urge you to take action now.

XP is already Out of Compliance for Tuition Express

As a matter of fact, if you’re still using Windows XP computers to process Tuition Express, you are already out of compliance with the requirements you agreed to in the Tuition Express Implementation Guide.