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Transmit Attendance Records from Procare KinderConnect® Extra to Your State KinderSystem Web Portal

Use Procare free KinderConnect Extra to transmit attendance records from Procare to the KinderConnect® web portal for your state. We currently support:

  • Arizona

  • Louisiana

  • Missouri

  • New York

  • Texas


KinderSystem Texas Requirements

In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. For Procare Desktop customers as of September 8, 2026, you must:

  • Use Engagement Functionality in Procare Desktop or

  • Use a KinderSystem tablet

Prerequisites

Login

Procare Software

  1. You must have a valid login for your state’s web submittal page and have your center’s:
    a. KinderConnect provider ID number (See below Contact Your State’s KinderConnect Team)
    b. Group password for KinderConnect.

You must use Procare Desktop to record child attendance.

Contact Your State’s KinderConnect Team

Be sure to tell them you are using Procare Desktop.

State

Portal

Contact Information

Arizona

You must already have access to the Arizona web portal: https://azcces.com/kinderconnect

Support Hours:
7 days a week, 6:00am-Midnight MT

Phone: 833-859-3433 or
Email: supportaz@kindersystems.com

Louisiana

You must already have access to the Louisana CCAA web portal: https://ldoecc.com/kinderconnect/

Support Hours:

Monday through Friday, 7:00am-9:00pm CT

Phone: 888-829-9258 or

Email: supportla@kindersystems.com

Missouri

You must already have access to the Missouri CCBIS web portal: https://ccbismo.info/

Support Hours:

7 days a week, 6:00am-Midnight MT

Phone: 833-866-1709, choose option 9
Email: supportMO@kindersystems.com

New York

You must already have access to the New York CCTA web portal:
https://www.ccta-newyork.com/

and you must contact the CCTA Support Center to activate your CCTA-account

Support Hours:

Monday through Friday, 8:00am-8:00pm ET

Phone: 877-369-6106, choose option 9
Email: support@kindersystems.com

Texas

You must already have access to the Texas TWC CCCM web portal:

https://childcare.twc.texas.gov/KinderConnect

Support Hours:

Monday through Friday, 6:00am-9:00pm CST

Phone: 888-265-6461
Email: supportTX@kindersystems.com.

KinderSystem Texas Requirements

In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. For Procare Desktop customers, you must:

  • Use Engagement Functionality in Procare Desktop or

  • Get a KinderSystem tablet

Create a Child User Defined Field

  1. Click Procare Home.

  2. Click Configuration > System > Data Management > Tracking Items & User Defined Fields > User Defined Fields.

pckdrsys.png

  1. Click the Child tab > click in the top blank row.

  2. Field Name - enter a field name staff will easily recognize. In our example we are using  Child’s KinderConnect ID.

  3. Field Type - select Number.

  4. Active - by default, the Active field is checked.

  5. Tool Tip Text - optional.

  6. Click Save.

  7. Expose (Optional) - use this option to view the field on the User Defined section for each Child. By selecting this option, you can run reports to include this field.

    1. Select Expose to all Regions or

    2. Set Individual Exposure Setting.

Note

Do not enter any data into this field for individual children. The information will be imported from your center via KinderConnect.


Download Procare’s KinderConnect Extra

  1. Log on to your computer with local administrator privileges.

  2. Close all programs including Procare Desktop.

  3. Click here to download the kinderconnect setup file.

  4. Locate the file in your download folder.

  5. Double-click to install.

  6. When installation is complete, restart Procare Desktop.

Open KinderConnect and Initial Setup

  1. Click Procare Home.

  2. Click Utilities > Procare Extras > KinderConnect.

  3. Choose Set Provider IDs (right side of window).

pckdrsys02.png

  1. Enter the Provider ID assigned by your center for each of your participating locations. For locations that do not participate, leave the Provider ID as zero.

pckdrsys03.png

  1. At the bottom of the window, enter the password you use to log into the web portal.

    Password Note

    If you have more than one location, enter your Group Password, which may be different from the individual school’s web portal password. Contact your state’s KinderConnect for the group password if you need one. If you use CCTA’s site, check under Providers > Groups.

  2. Click Exit.

Set KinderConnect URLs

  1. Select Set KinderConnect URLs.

  2. Select your State.

  3. Enter the Provider Management Website URL.

  4. Enter your KinderConnect Service URL

Set Agency User Defined Field

  1. Select Set Agency User Defined Field (right side).

  2. Choose the Child User Defined Field you created to store each child’s ID. Only number fields are available to select.

Tooltip

The yellow box shows any tooltip you may have typed when creating the User Defined Field. The will be blank if you did not enter any tip.

  1. Click Exit.

Set School-Agency Association

  1. Click Set School-Agency Association (right side).

  2. Select a participating school from the Procare School list.

  3. Select an Agency to associate with the School above - pick the agency you are transmitting to.

  4. Once selected, it will appear in the white box below with the associated agencies.

  5. Repeat these steps for any other participating schools.

  6. Click Exit.

Confirm Child IDs

This is done after the initial setup and each time a new child enrolls in the state agency program.

Child ID

To obtain the ID, the child must already be in your state’s web portal system.

  1. Click Confirm Child IDs (lower right). 

  2. School\Provider - select the school from the dropdown list you want to continue setting up. 

  3. Scroll through the list of children.

Only children whose Enrollment Status is Enrolled as of today will appear.

To confirm the KinderConnect ID for a child who is not currently enrolled:

  • temporarily change their status to Enrolled

  • confirm the ID

  • switch their status back

Locate those children who participate in the state program (KinderConnect ID is zero).

  1. To obtain the ID for a child:

  1. Click once anywhere on that line to select them.

  2. The KinderConnect ID is now highlighted. You can manually type in the ID number, but it is recommended to let Procare import it.

  3. Click the Confirm ID button.

  4. If the child was found in the state system, their ID number will appear along with a check in the Confirmed box.

Child Not Found

If they were not found, a message displays indicating what to look for. It could be:

  • the name is spelled differently

  • a missing initial

  • incorrect or missing date of birth

Log in to the state's web portal to review the information they have on file. You can access the portal via the KinderConnect button on the main window of Procare's KinderConnect Extra.

  1. Repeat the previous step for all participating children.

  2. When complete, click Exit.

Transmit Records

Whenever you need to send new or updated attendance records to the KinderConnect web portal, complete these steps.

Time

Actual times (not rounded) are transmitted.

  1. Choose Select Schools.

  2. Check the schools you want to update.

  3. Click Exit. 

  4. Click Process Attendance.

  5. Select a Start Date and End Date > click Start.

    1. The attendance records from Procare are sent to your state's web portal. From there, you'll complete the final submission to the state agency.


Update and Re-transmit

You may need to frequently transmit data for the same date. Here are a few examples:

  • You transmit attendance for a certain time period and later discover a mistake.

  • You accidentally left off a child who should have been included, or some information is missing.

  • You included a child who is no longer eligible.

Transmit Corrections

Make additions or corrections in Procare Desktop, for example editing a Child’s Time Card or changing a Child’s Enrollment Status to Enrolled.

  1. See Confirm the Child IDs for any newly eligible children.

    Note

    If a child is no longer eligible but still has attendance, manually set their ID to 0 on the Confirm Child IDs screen. Do not change the Child’s User Defined Fields screen.

  2. Select a Start Date and End Date > click Start.

Review and Submit to the State

To finalize the the process, you must log into your state’s web portal. From within their site, you will:

  1. Manually add:
    a. Child absences
    b. Center close dates/Holidays

  2. Review and submit the records to your state.

If you have a problem with the sync, see Troubleshooting KinderConnect for common solutions.